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Corporate Profile

CORPORATE PROFILE

JTB Corp. got its start in 1912 as Japan Tourist Bureau, an organization that was founded in cooperation between the government and the private sector to both promote and facilitate travelers from overseas. Almost a century later, the international travel division of JTB was spun off as its own company, JTB Global Marketing & Travel (JTBGMT). Despite the change, JTBGMT continues in the spirit of know-how and hospitality gained over the past hundred years.

Tokyo Front Terrace

OUR MISSION

We aspire to introduce the allure of Japan to the world by creating a multitude of valuable and meaningful experiences.
While doing business, we also strive to support global communication and the realization of a peaceful, eco-friendly society.

OUR PROMISE TO YOU

We will use our professional knowledge and skills to provide memorable experiences that exceed your expectations. In order to keep our promise, we will follow these basic guidelines:

Maintain a professional appearance and attitude.
Utilize creativity and speed to make the wishes of our customers and clients a reality.
Adhere to deadlines and fulfill obligations.
Comply with all laws and regulations.
Promote Japan to international markets by using our knowledge of foreign cultures and customs which has been cultivated over JTB's 100-year history.
Respect each other and encourage an open work environment.
Contribute in the sustainable development of the local community and the conservation of the natural environment.

CORPORATE DATA

Corporate Name	JTB Global Marketing & Travel Inc.
Head Office	4,5,6F, Tokyo Front Terrace, 2-3-14 Higashi-Shinagawa,Shinagawa-ku, Tokyo, Japan 140-8604
Date of Foundation	October 12, 2004
Capital	100 million yen
Annual Sales	60.2 billion yen in 2019
Shareholder	JTB Corp. 100%
Board Members	Tsuneo “Tony” Ishida President & CEO Kazuya Moriwaki Executive Officer, Member of the Board Kazuharu Abe Executive Officer, Member of the Board Fumi Nishiuchi Executive Officer Shin Fujimoto Director Masashi Kawamura Director Hitoshi Osawa Auditor
Contact	Tel: +81-3-5796-5400 Fax: +81-3-5495-0688

CERTIFICATION

ASSURANCE SYSTEM FOR TOUR OPERATOR

Quality Assurance System assessed our quality in three categories - corporate compliance with laws and regulations, service quality and CSR. Meeting its certification criteria, we are certified as exemplary enterprises of quality assurance system for tour operator.

SUSTAINABILITY POLICY

Our Sustainability Policy (PDF file)

For any inquiries , please contact us at brandpromo@gmt.jtb.jp