CORPORATE PROFILE

JTB Corp. got its start in 1912 as Japan Tourist Bureau, an organization that was founded in cooperation between the government and the private sector to both promote and facilitate travelers from overseas. Almost a century later, the international travel division of JTB was spun off as its own company, JTB Global Marketing & Travel (JTBGMT). Despite the change, JTBGMT continues in the spirit of know-how and hospitality gained over the past hundred years.

Tokyo Front Terrace

OUR MISSION

We create global exchange bridging Japan and the world to contribute to achieving a peaceful and fulfilling society.

OUR PROMISE TO THE CUSTOMER

As a professional in the field of inbound tourism, we pursue perfect moments and achievements for our valued customers and contribute to the sustainable development of society.

CODE OF CONDUCT

We sincerely listen to customer opinions and respond quickly and accurately.
We provide products and services that exceed customer expectations with expertise and creativity honed over 100 years of experience.
We respect the culture and customs of each country and promote mutual understanding across borders.
We collaborate with business partners to contribute to regional development and the appeal of Japan.
We create a free and open culture with diverse values.
We promote sustainability and respect for the environment in all our decisions and actions.
We ensure that we act in accordance with compliance.

CORPORATE DATA

Corporate Name	JTB Global Marketing & Travel Inc.
Head Office	4,5,6F, Tokyo Front Terrace, 2-3-14 Higashi-Shinagawa,Shinagawa-ku, Tokyo, Japan 140-8604
Date of Foundation	October 12, 2004
Capital	100 million yen
Annual Sales	52.1 billion yen in 2023
Shareholder	JTB Corp. 100%
Board Members	Tsuneo “Tony” Ishida President & CEO Yasuhisa Fukuta Managing Executive Officer, Member of the Board Kazuharu Abe Executive Officer, Member of the Board Fumi Nishiuchi Executive Officer Takumi Teramoto Director Mitsugu Kaneko Director Hitoshi Osawa Auditor
Contact	Tel: +81-3-5796-5400 Fax: +81-3-5495-0688

CERTIFICATION

ASSURANCE SYSTEM FOR TOUR OPERATOR

Quality Assurance System assessed our quality in three categories - corporate compliance with laws and regulations, service quality and CSR. Meeting its certification criteria, we are certified as exemplary enterprises of quality assurance system for tour operator.

SUSTAINABILITY POLICY

Our Sustainability Policy (PDF file)

For any inquiries , please contact us at brandpromo@gmt.jtb.jp