CORPORATE
SOCIAL
RESPONSIBILITY

SUSTAINABILITY REPORT

SUSTAINABILITY ACTIVITIES

  • Organizing Family-Friendly Events to Raise Environmental Awareness
    Implementation of "JTB Brighter Earth Project"

    The "JTB Brighter Earth Project" is an initiative where customers, local community members, and JTB Group employees come together to create a vibrant future, with the aim of contributing to sustainability. This time, JTBGMT organized a tour that included beach cleaning activities at Tsurigasaki Beach in Chiba Prefecture, where sea turtles come to lay eggs, and beach yoga sessions led by a hearing-impaired yoga instructor. This initiative was planned not only from an environmental protection perspective but also to promote sustainability from a DEIB (Diversity, Equity, Inclusion & Belonging) standpoint. A total of 38 people, including JTBGMT employees and general guests, participated.

  • Volunteer Cleaning Activities at Kasuga Taisha Shrine
    JTBGMT Sustainability Day in Miyama

    Led by members of our Kyoto Office, we held the “JTBGMT Sustainability Day in Miyama”. Miyama Town is a town steeped in the pristine landscapes of Japan's mountain villages and rich nature. It has also been selected as one of the Best Tourism Villages by the UN Tourism.
    First, we strolled through the beautiful thatched-roof village while listening to explanations from a local guide. Afterwards, we visited the self-sufficient community, Tautasya. 
    Finally, we attended a seminar hosted by the Kyoto Miyama Tourism Association, where we learned about Miyama Town's initiatives, its appeal as a tourist resource, and efforts to preserve its pristine landscape.

  • Recovery Support for Shurijo Castle

    Shurijo Castle, a symbol of the Ryukyu Kingdom and one of Okinawa Prefecture's most iconic tourist destinations, was once characterized by its vibrant vermillion buildings perched on a small hill. However, on October 31, 2019, seven main structures, including the main hall, were destroyed by fire, and restoration work is still ongoing. A group of JTBGMT employees visited Shurijo Castle and donated 100,000 yen to support the preservation of cultural heritage, the transmission of traditional techniques, and human resource development. Guided by an expert, we observed the progress of the restoration and reconstruction, learning about the history and culture of the Ryukyu Kingdom, the details of the restoration project, the construction process, and the interior of the castle. This experience allowed us to reaffirm its cultural value and importance.

  • 76.2 kg CO2 Emission Reduction through Eco-cap Collection
    Donation for Yuriage no Kioku (Memory of Yuriage)

    "Yuriage no Kioku" is a tsunami recovery memorial museum established in the Yuriage district of Natori City, Miyagi Prefecture, which was devastated by the Great East Japan Earthquake in 2011. It is dedicated to conveying the importance of disaster preparedness and the preciousness of life. A group of JTBGMT employees visited the site in November 2025 and donated 100,000 yen to support the preservation of disaster memories and lessons learned, as well as to contribute to building a disaster-resilient society. A storyteller, who personally experienced the earthquake, guided us through the affected area, sharing her own experiences, including how Yuriage was before the disaster, the extent of the damage, and the subsequent recovery process. 

  • Used Stamp Donation to "Japan Overseas Christian Medical Cooperative  Service “
    94.5 kg CO2 Emission Reduction through Eco-cap Collection

    JTBGMT collected about 30 kg (13,950 caps), suppressing about 94.5 kg of CO2 emissions. The collected eco-caps are converted into recycled plastic raw materials and used for various social contribution activities such as medical support, support for people with disabilities, and environmental education for children.

  • 76.2 kg CO2 Emission Reduction through Eco-cap Collection
    Used Stamp Donation to "Japan Overseas Christian Medical Cooperative Service”

    JTBGMT collected and donated about 900g of used stamps in FY2025, equivalent to approximately one year of the cost of textbooks for one nursing student in Tanzania.

PROMOTING DIVERSITY AND LIFE-WORK

  • Selected “New Diversity Management Selection 100 in FY2020”

    March 2021 ~

    JTB Global Marketing & Travel Inc. has been selected the “New Diversity Management Selection 100 in FY2020” by The Ministry of Economy, Trade and Industry as one of empowering diverse human resources to the greatest extent possible and leading such efforts to achievement of business management.
    JTBGMT continuously makes effort for Diversity encouragement.

  • Obtained “Safe Travels Stamp by WTTC”

    February 2021 ~

    The Safe Travels Stamp was created for travelers to recognize destinations and businesses around the world which have adopted the Safe Travels health and hygiene global standardized protocols. JTB Global Marketing & Travel Inc. achieved safe travel protocols which are set by WTTC and obtained the stamp.

  • Selected the Certified Health & Productivity Management Outstanding Organizations Recognition Program

    This recognition program is designed to highlight outstanding enterprises engaging in efforts to advance health and productivity management and thereby aims to develop an environment in which such enterprises are able to gain enhanced social recognition, e.g., from employees, employment seekers, related enterprises and financial institutions, as organizations engaging in strategic health and productivity management program efforts for maintaining their employees’ and other workers’ health from a management perspective.
    Since 2023, we have been certified as part of the JTB Group (which includes 18 domestic JTB Group companies, including JTBGMT).

  • Received “KURUMIN”Logomark Certification for Actions Based on Act on Advancement of Measures to Support Raising Next-Generation Children (2019~)

    JTB Global Marketing & Travel received the “Kurumin” certification from the Minister of Health、Labour and Welfare as a Childcare Support Company under the Act on Advancement of Measures to Support Raising Next-Generation Children (as of 2 August, 2019). In April of 2017 JTBGMT devised and submitted a two-year action plan based on the Act on Advancement of Measures to Support Raising Next-Generation Children. The action goals set in the plan were achieved and necessary conditions were fulfilled to receive recognition as a Childcare Support Company by the Minister of Health, Labour and Welfare. JTBGMT will continue our efforts to support our employees to engage in both work and child-rearing, and to set the stage for employees working under various circumstances to excel in their respective positions.

  • Certified “ERUBOSHI” 2 Stars Based on the Act on Promotion of Women’s Participation and Advancement in the Workplace (2017~)

    Based on the Act on Promotion of Women’s Participation and Advancement in the Workplace, JTB Global Marketing & Travel has earned 2 Stars on the “Eruboshi” excelling corporation scale from the Minister of Health, Labor and Welfare and renewed it annually.  We will continue to strive to improve the work environment for women and facilitate their advancement.